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1. Introduction

Welcome to the website of Cloteaux Roofing & Construction (“Company,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website (the “Website”) or otherwise interact with us.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website immediately.

2. Information We Collect

We may collect various types of information from or about you depending on how you use our Website and interact with us.

  1. Personal Information You Provide
    • Contact Information: Name, email address, phone number, or mailing address when you complete online forms or contact us directly.
    • Inquiry Details: Any information you include in communications with us, such as messages you send through our contact forms or via email.
    • Employment Applications: If you apply for a job or otherwise inquire about employment opportunities, we may collect information relating to your work history, education, and references.
  2. Information Collected Automatically
    • Device and Usage Information: IP address, browser type, operating system, and the pages you visit on our Website.
    • Cookies and Similar Technologies: Small data files stored on your device to help us improve user experience. You can configure your browser to refuse cookies or to alert you when cookies are being sent. If you choose to reject cookies, some parts of the Website may not function properly.
  3. Information from Third Parties
    We may receive information about you from third parties (e.g., marketing or analytics providers) that help us understand user behavior and improve our services.

3. How We Use Your Information

We use the information we collect to:

  1. Provide and Improve Services: Respond to your inquiries, process your requests, and improve the quality of our roofing and construction services.
  2. Communicate with You: Send you administrative information, updates, and marketing messages (where applicable and in compliance with legal requirements).
  3. Personalize User Experience: Tailor our content and services to your preferences, such as recognizing you when you return to our Website.
  4. Analytics and Performance: Monitor and analyze usage trends to improve user experience and troubleshoot technical issues.
  5. Legal and Security: Comply with applicable laws, respond to legal requests, and protect our rights and the rights of others.

4. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share information in the following limited circumstances:

  1. Service Providers: We work with third-party vendors (e.g., hosting services, analytics providers) who assist us in operating our business and providing our services. These service providers have access to your personal information only to perform tasks on our behalf and are obligated to keep it confidential.
  2. Legal Compliance: We may disclose your information if required to do so by law or in response to a valid court order, subpoena, or other legal processes.
  3. Business Transactions: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
  4. Protection of Rights: We may disclose personal information where we believe it necessary to protect our rights, property, or safety or that of our employees, customers, or others.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. After that period, we will securely delete or anonymize your data in accordance with applicable laws and regulations.

6. Data Security

We take reasonable precautions to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us so we can take the appropriate steps to delete that information.

8. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which can include the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Rectify: Update or correct any inaccurate information.
  • Delete: Request the deletion of your personal information.
  • Object or Restrict: Request that we limit or stop the processing of your personal information.
  • Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@cloteauxconstruction.com or call us at (337) 267-8121. We will respond to your request in accordance with applicable laws.

9. Third-Party Links

Our Website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We are not responsible for the content or privacy practices of such sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

If you are accessing our Website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our Website, you consent to the transfer of your information to our facilities and to those third parties with whom we share it as described in this Policy.

11. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices or legal requirements. When we do, we will post the revised Policy on this page and update the “Last Updated” date at the top. Your continued use of our Website after any changes have been posted signifies your acceptance of the updated Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Cloteaux Roofing & Construction
Email: info@cloteauxconstruction.com
Phone: (337) 267-8121

We will make every effort to address your inquiries and resolve any issues promptly.